About The Goldsmiths’ Fair Digital
The Goldsmiths’ Fair Digital is a gold, silver and precious metals event hosted by the Goldsmiths’ Company (“We”, “the Goldsmiths’ Company”) on our website https://www.goldsmithsfair.co.uk. We are registered in England and Wales under charity number 11048746 and have our registered office at The Goldsmiths’ Company, Goldsmiths’ Hall, Foster Lane, London EC2V 6BN.
Please read these Terms carefully before you purchase a product listed on the Goldsmiths’ Fair Digital. These Terms tell you who we are, how you can purchase products listed on the Goldsmiths’ Fair Digital, what to do if there is a problem and other important information. If you think that there is a mistake in these Terms, please contact us to discuss.
By purchasing a piece listed on the Goldsmiths’ Fair Digital, you are agreeing to these Terms and Conditions.
Where can I buy a product listed on the Goldsmiths’ Fair Digital?
The Goldsmiths’ Fair Digital is an online exhibition intended to promote and support smaller workshops. The Goldsmiths’ Fair Digital is only available online.
Products may be purchased by placing an order on the Exhibitors’ website or by contacting Exhibitors by telephone, mail or email. Contact details of each Exhibitor are available at their page on our website.
You can learn more about a product by clicking on the “Enquire to buy” button on each product’s page. You will receive a response from the Exhibitor within 48 hours of your enquiry.
Please note that the Goldsmiths’ Company is acting as an agent on behalf of the designers and makers listed on the Goldsmiths’ Fair Digital.
Our address is the following:
London EC2V 6BN
+44 (0) 20 7367 5900
Your rights to change your mind and return an item
Under the Consumer Contracts Regulations, if you buy online, over the telephone, mail or email, you may change your mind within 14 days of receiving the items and receive a refund. You do not have the right to change your mind in respect of custom-made items or items sealed for health protection or hygiene purposes, once these have been unsealed after you receive them, such as earrings. If you change your mind, you must return the items to the Exhibitor within 14 days of telling the Exhibitor you wish to end the contract.
Unless expressly stated otherwise on our website or the Exhibitor’s website, this right to a refund includes the delivery charges but does not include the cost of returning items. This right to a refund does not apply to custom-made items or items sealed for health protection or hygiene reasons, once these have been unsealed after you receive them, such as earrings.
Exhibitors are solely responsible for compliance with consumer protection regulations in relation to the products, and shall comply with the Consumer Rights Act 2015 and the Consumer Contracts Regulations.
Exhibitors are solely responsible for returns. If for any reason you are unhappy with your order, or you changed your mind about a piece you have bought, and you wish to end the contract, please let the Exhibitor know by emailing, calling or writing to them as soon as possible. You can find the contact details of each Exhibitor available at their page on our website.
How we may use your personal information
If a court finds part of these Terms illegal, the rest will continue in force
Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing these Terms, we can still enforce them later
If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
Which laws apply to these Terms and where you may bring legal proceedings
These Terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.